Kimchi Class Terms and Conditions

By booking a course with KC Square Café, you agree to accept these terms and conditions. If you are booking a course for someone in addition to/other than yourself, you agree to accept these terms and conditions on their behalf.

Cancellation Policy 

Our classes are live, ticketed events with a small number of students; staff are booked and ingredients are purchased in advance. Due to these factors—and to prevent significant increases in our ticket prices—we operate with a strict cancellation policy, and are not able to offer flexibility for late cancellations.

If a cancellation is requested 10 business days before a scheduled class, we will issue a full refund. If we are notified 5 business days before a scheduled class, we can transfer the seat to a different date. (Please note we can only do this Once.) If a seat is cancelled within 5 full business days of a class, we are unable to offer a refund or transfer for any reason, including illness. By full business days, we mean five nights between the day of cancellation and day of class—for example, a call on Friday to cancel the following Friday's class is valid, but a call on Monday to cancel that Friday's class is not. There are no exceptions. Unlike restaurants, we are not able to rely on 'walk-ins' to take up unused bookings after this cut-off period. 

We understand this can be frustrating. If possible, we recommend passing the ticket(s) on to somebody else who can attend in the seat holder's place. 

To request a cancellation, please send a written notice to kimkim.chichi21@gmail.com.

Cancellation Policy for Private Events

To cancel a class, you must notify us via email at kimkim.chichi21@gmail.com, even if you have informed us via phone call. A full refund is available if you notify us more than one month before the scheduled class. If you cancel 10 business days in advance of the scheduled class, we can offer a 50% refund. Unfortunately, any cancellations after this 10-business-day window are non-refundable. To adjust the number of attendees, we require advanced notice of 5 business days.

To request a cancellation, please send a written notice to kimkim.chichi21@gmail.com.

Health & Safety

All participants should wear shoes with flat soles and covered toes. We are not liable for any damage which occurs to clothing. Long hair should be tied back in the kitchen. All participants will receive a short briefing on health and safety before commencing the class. You agree to:

• Adhere to the health and safety requirements as described in the class
• Obey any instructions given to you by your tutor
• Maintain a reasonable standard of cleanliness
• Maintain a reasonable standard of safe behaviour
• In classes that under 16 year olds may attend, the adult they are accompanied by is fully responsible for the behaviour of the child
• Wash hands before class and throughout class, as instructed
• If you have been suffering from food poisoning or an upset stomach or in contact with someone who does have symptoms in the last 48 hours of the course, we will ask you to not attend and notify us.
• All open wounds need to be covered by plaster, ideally blue plaster. If you do not have plaster, kindly ask our team member and we will happily provide one.

 

Liability

KC Square will not be responsible for, or have any liability to you for:

• Accidental damage or injury resulting from the actions or omissions of anyone attending the course
• Any loss of income or revenue, loss of profits or contracts
• Any indirect or consequential loss or damage that you may suffer as a result of our breach of contract or negligence. This does not exclude or limit in any way our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any matter which it would be illegal for us to exclude our liability

 

Payment

All payments need to be paid in full at the time of booking. We do not take provisional bookings and your place will not be guaranteed until the full payment has been made.  See our Cancellation Policy for information on cancellations, refunds, and transfers of purchase.

 

What's Included

• We will provide the ingredients, utensils, equipment and aprons for all courses. In addition, you will receive the booklet which included the recipes used during the class.
• KC Square agrees to provide the kimchi classes with reasonable care and skill
• You are responsible for ensuring that the details you submit on the booking form are correct and up to date (even if the seat has been purchased for someone else). In particular, you must inform us of any food allergies or dietary requirements. You must notify us of any changes to your details
• Anyone under 16 must be accompanied by an adult who is also taking the class. By submitting a booking form you warrant that at the time of the kimchi class you will be 16 years old or over. KC Square Café reserves the right to require proof of age at the commencement of your kimchi class and to refuse attendance if you do not have proof of age. 
• If the tutor finds anyone disrupting the workshop, they will be asked to leave at any time.